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ZPIC Resources


The primary goal of Zone Program Integrity Contractors (ZPICs) is to investigate instances of suspected fraud, waste, and abuse. ZPICs develop investigations early, and in a timely manner, take immediate action to ensure that Medicare Trust Fund monies are not inappropriately paid. They also identify any improper payments that are to be recouped by the MAC.


Click here for more information about ZPICs.


Congressional Inquiries

Please complete the congressional consent form and share your story with the offices of Senator Bill Nelson (D) and Senator Marco Rubio (R). With Republicans controlling the three branches of the federal government, Senator Rubio's office holds significant power to address ZPIC issues on behalf of Florida home health care providers.


There is strength in numbers, so submit your inquiry today (and be sure to contact HCAF to let us know you've done so!).


 Senator Bill Nelson (D)  Senator Marco Rubio (R)

225 East Robinson Street, Suite 410

Orlando, FL 32801

State Office: (888) 671-4091

Fax: (407) 872-7165

Phone: (888) 671-4091

Email inquiries not accepted

Download Consent Form

201 South Orange Avenue, Suite 350

Orlando, FL 32801

Fax: (844)-762-1556

Phone: (866) 630-7106


Download Consent Form




8/7/17 | HCAF Establishes ZPIC Task Force

HCAF established the ZPIC Task Force to bring together providers who have undergone, are currently undergoing, and/or are a stakeholder seeking ZPIC reform by policy makers. The Task Force formed in Orlando on July 25, 2017. The first meeting was held via conference call with more than 130 attendees on August 7, 2017. The Task Force is led by Theresa Gates, Chief Executive Officer and Administrator of Beyond Home Health of Jacksonville. Click here to join the ZPIC Task Force.


8/7/17 | Advocate with HCAF in Washington in September

HCAF invites you to join state home care association executives, industry leadership, and advocates next month in Washington, D.C. for the Council of State Home Care Associations' second annual Public Policy Summit and Advocacy Day. On September 11, Centers for Medicare & Medicaid Services (CMS) officials attend the summit to discuss the new Conditions of Participation and Medicaid reform, as well as take part in a panel discussion with Medicare Administrative Contractors and other key speakers. On September 12, summit attendees will go to Capitol Hill to meet with members of Congress to discuss industry priorities, including ZPIC reform, the non-physician practitioner legislation, face-to-face reform, and legislation to extend the rural add-on.


7/24/17 | Congress Announces New Initiative To Reduce Medicare Regulations and Mandates, Improve Seniors’ Health Care

On July 24, 2017, the U.S. House of Representatives Ways and Means Health Subcommittee announced a new initiative to deliver relief from the regulations and mandates that impede innovation, drive up costs, and ultimately stand in the way of delivering better care for Medicare beneficiaries. Working with doctors, nurses, clinicians, and other health care professionals, the Committee will identify opportunities to reduce legislative and regulatory burdens on Medicare providers, improving the efficiency and quality of the Medicare program for seniors and individuals with disabilities. Providers and stakeholders are encouraged to provide feedback to the Committee via email by August 25, 2017.

Click here to download the Medicare Red Tape Relief Project submission form.


7/15/17 | Congressional Roundtables Held To Educate Lawmakers and Staff About Scourge of ZPICs

In October 2016 and June 2017, HCAF organized roundtable forums with staff representing Senators Bill Nelson and Marco Rubio, respectively. More than 25 providers met with Washington, D.C.-based and state constituent services staff to provide insight into ZPIC tactics across Florida.

ZPIC Auditor

SafeGuard Services, LLC



The ZPIC Zone 7 covers Florida, Puerto Rico and U.S. Virgin Islands for Part A, Part B, Durable Medical Equipment, Prostheses, Orthotics, and Supplies (DMEPOS) and Home Health & Hospice, and the Medi-Medi (Medicare-Medicaid) data matches. General mailing addresses for ZPIC Zone 7 include the following:

SafeGuard Services, LLC

ZPIC Zone 7

3450 Lakeside Drive

Suite 201

Miramar, FL 33027


SafeGuard Services, LLC

ZPIC Zone 7

6621 Southpoint Drive North

Suite 340

Jacksonville, FL 32216


Fraud Investigations Manager

Steven M. Vienneau

SafeGuard Services LLC

6621 Southpoint Drive North, Suite 340

Jacksonville, FL 32216

Phone: (904) 486-9353

Fax: (904) 332-9505


Task Force Chair

Theresa Gates, PT COS-C

Chief Executive Officer/Administrator

BEYOND Home Health Care Services

7235 Bonneval Road Suite 236

Jacksonville, FL 32256
Phone: (904) 861-2612
Fax: (904) 503-9690


Associate Members